Who We Serve

Partner with an industry leader.

At McLarens, we’re globally recognised for our comprehensive claims administration services, tailored specifically to meet the unique needs of both insurers and brokers.

With our extensive resources and expertise, we drive swift and effective claim resolutions that enhance policyholder satisfaction for insurers and provide brokers with precision and consistency in managing their clients' claims.

Health and Safety

We have a robust and comprehensive health and safety policy that ensures full compliance with the Health & Safety at Work Act 2015 and are qualified through +IMPAC PreQual.

McLarens also has a comprehensive Contractor Management Programme, which ensures every contractor we appoint to undertake remedial work is vetted, or has been pre-vetted by another approved company, through our Health & Safety pre-qualification. We also provide ongoing practical support for every job our contractors undertake for our business.

The core aims of our health and safety philosophy are:

  • No business objective will take priority over health and safety
  • All incidents are preventable
  • Whilst management has ultimate accountability, we all have responsibility for health and safety
  • All personnel have the responsibility to stop any job they believe is unsafe or cannot be continued in a safe manner.

Privacy, Data & Compliance

McLarens is dedicated to the protection and reliability of our client data. We adhere to a strict policy to ensure that the security and privacy of our client’s data meet the standards of our industry, our clients and our company.

We comply with United States, United Kingdom and local Anti-Money Laundering legislation with ASB Bank providing our compliance and auditing processes. We manually check that all local businesses we deal with are registered with New Zealand Companies Register and show verification of accounts before any payments are completed.

We take privacy seriously and are committed to the protection of our clients rights in accordance with the Information Privacy Principles, as set out in the Privacy Act 2020.

We have comprehensive training modules around our obligations under the Privacy Act which are issued to all staff. When it comes to potential breaches, requests for information and correction of information regarding our claimants, we have robust processes in place.