Twenty4Seven

As claim-triggering events can happen outside regular business hours, McLarens provides enhanced customer support through our unique Twenty4Seven service.

This service ensures immediate access to our experienced claims professionals, available 24 hours a day, 7 days a week. It combines skilled people, streamlined processes, and advanced technology to offer an after-hours virtual call centre, delivering fast and efficient solutions whenever and wherever needed.

Our knowledgeable team handles calls with expertise in products, policies, and processes. Their assistance ranges from arranging temporary accommodation and first-response contractors for damage mitigation and repairs, to offering guidance and support during the initial stages of a claim.

When paired with our Emergency Works Service, customers’ urgent needs are swiftly addressed. This not only helps reduce damage but, most importantly, ensures safety and support for the customer.