About
The key to our great customer experience is great people, enabled by great technology.
McLarens New Zealand (McLarens) is the largest multi-disciplinary, full-service claim management company, operating in New Zealand. Our network of branches spans the entire country, staffed by skilled, accredited loss adjusters. With a strong presence in the Pacific Islands, we leverage our global capabilities to provide comprehensive claim solutions for all types—from the simplest to the most complex.
We believe that technology has enormous potential to overcome many of the traditional pain points in the claims experience. Our dedicated Customer Solutions Centre provides a level of interactivity to ensure we deliver the service that the customer expects, and the claim requires using our innovative claims technology.
Our Specialist Services team is the definitive solution for large, complex claims. With one of the most qualified technical teams in New Zealand and worldwide, we offer unmatched expertise for handling intricate cases. Complementing our operations, our Technical Teams provide specialised knowledge in specific claim types or lines of business. Each team is trained and positioned as a centre of excellence.
Our philosophy is centred around quality and accountability. Quality means striving for excellence in everything we do, while accountability is self-determining—we are all accountable to each other for the outcomes of our actions.
As we continue to develop our business and digital journey, our digitally enabled claims services remain a core strength of our offering, providing end-to-end solutions to any situation.
Global Overview
McLarens is a leading independent professional insurance services and forensic technical consulting provider with more than 230 offices and operations in over 45 countries around the world.
As a global company, we don’t stand still. Here, when the world moves, we move with it. Pioneering new solutions and technologies to stay ahead in an ever-changing market, we consistently endeavor to create standards for others to follow.
As a multi-cultural organisation, we strive to build and celebrate an inclusive high-performance culture, where people are empowered and can thrive, excel, and make a difference when it matters most.
Our organisation has a vast variety of talent in wide ranging disciplines, and we attract accomplished senior claims adjusting experts who average more than 20 years of industry experience. Our professionals have extensive knowledge and are equipped with everything they need to deliver better outcomes for our clients on a global scale.
careers
At McLarens, we believe our great service starts with great people. It's that simple. We are market leaders, always pushing to be better. Our success is based on attracting, retaining, and empowering talented individuals who are engaged, client-focused, and have the drive to make a difference. Global impact. Unrivalled expertise. A culture that helps you thrive. It’s all here! |
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