The key to our great customer experience is great people, enabled by great technology.
McLarens New Zealand (McLarens) is the largest multi-disciplinary, full-service claim management company, operating in New Zealand. We have a comprehensive nationwide network of 26 branches and strong presence in the Pacific Islands complemented by our global capabilities. We have extensive experience across all types of claims - from the simplest to the most complex.
We work alongside our sister company, Mode Project Solutions and ModeConnect, our nation-wide trade network, which allow us to fulfil our vision of creating a customer solution based service that identifies the needs of the customer, from the initial loss through to reinstatement. This determines the most effective path to provide a true end to end experience.
We believe that technology has enormous potential to overcome many of the traditional pain points in the claims experience. Our dedicated Customer Solution Centre provides a level of interactivity to ensure we deliver the service that the customer expects, and the claim requires using our innovative claims technology.
We provide a complete end to end solution to any situation. While our business and digital journey continues to develop, digitally enabled claims services are a core strength of our offering.
McLarens is a global claims service provider that helps our clients achieve timely and equitable claims resolution. Headquartered in Atlanta, Georgia, USA, McLarens has over 230 offices around the world with more than 1,900 full-time employees.
McLarens is focused on People, Products and Processes to offer the highest quality of customer service in the industry for over 90 years. As an example of our client commitment, our Aviation team offers unmatched credibility and assurance in their sector.
We attract accomplished senior professionals who average more than 20 years of claims adjusting experience meaning we are well-positioned to deliver a consistent, proactive approach to claims management.
Our employees, including adjusters, management, and staff, has a personal vested interest in our clients’ success.
At McLarens, we believe our great service starts with great people. It's that simple.
We are committed to diversity and inclusion valuing our differences as well as our combined strengths.
Our industry-leading team pioneers' new solutions for the industries and customers we serve.