About
The key to our great customer experience is great people, enabled by great technology.
McLarens New Zealand (McLarens) is the largest multi-disciplinary, full-service claim management company, operating in New Zealand. We operate through a nationwide network of branches equipped with skilled, accredited loss adjusters, spanning the country. With a strong presence in the Pacific Islands, we leverage our global capabilities to provide comprehensive claim solutions for all types—from the simplest to the most complex.
We believe that technology has enormous potential to overcome many of the traditional pain points in the claims experience. Our dedicated Customer Solutions Centre provides a level of interactivity to ensure we deliver the service that the customer expects, and the claim requires using our innovative claims technology.
Our Specialist Services team is the definitive solution for large, complex claims. With one of the most qualified technical teams in New Zealand and worldwide, we offer unmatched expertise for handling intricate cases. Complementing our operations, our Technical Teams provide specialised knowledge in specific claim types or lines of business. Each team is trained and positioned as a centre of excellence.
Our philosophy is centred around quality and accountability. Quality means striving for excellence in everything we do, while accountability is self-determining—we are all accountable to each other for the outcomes of our actions.
As we continue to develop our business and digital journey, our digitally enabled claims services remain a core strength of our offering, providing end-to-end solutions to any situation.
Global Overview
McLarens is a global claims service provider that helps our clients achieve timely and equitable claims resolution. Headquartered in Atlanta, Georgia, USA, McLarens has over 230 offices around the world with more than 2,100 full-time employees.
McLarens is focused on People, Products and Processes to offer the highest quality of customer service in the industry for over 90 years.
We attract accomplished senior professionals who average more than 20 years of claims adjusting experience meaning we are well-positioned to deliver a consistent, proactive approach to claims management.
Our employees, including adjusters, management, and staff, has a personal vested interest in our clients’ success.
careers
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At McLarens, we believe our great service starts with great people. It's that simple. We are committed to diversity and inclusion valuing our differences as well as our combined strengths. Our industry-leading team pioneers new solutions for the industries and customers we serve. |
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