Loss Adjustment

Quality is at the heart of everything we do.

Throughout our extensive global network, our reputation for quality is built on the unrivalled expertise and local knowledge of our loss adjusters, who bring an average of 20 years’ experience to the job.

Delivering our exceptional loss adjusting service, we operate through a nationwide network of branches equipped with skilled, accredited loss adjusters spanning New Zealand.

Our nationwide presence allows us to create local relationships with clients, customers and suppliers, while maintaining the capacity to expand and provide support on a national scale.

We have the ability to manage all levels of claims with our experienced staff across all lines of general and marine insurance industry. Using our innovative technology, we are able to maximise our industry knowledge across the company, regardless the location.

In the event of a catastrophe event, the geographical spread of our network of adjusters provides the scale and resource to provide an immediate response combined with local knowledge. Working in conjunction with our unique Twenty4Seven service, giving customers immediate access to our experienced claims professionals when they need it.

Our team are highly experience working across catastrophe event, with many having actively participated in scenarios across New Zealand, Australia and the Pacific Islands.


Specialist Services

Our Specialist Services team is the definitive solution for large, complex claims. Our team is one of the most qualified technical capabilities team throughout New Zealand and the world. This premium service gives you access to world-class expertise and the ability to strategically manage losses globally.

In addition to our wide-ranging technical expertise, we provide specialised liability and financial adjusting services, ensuring that your specific needs are met with the highest level of competence. Every team member has met strict requirements in terms of qualifications, experience, and skills, so you can be assured that your claim is in safe hands.

Our team approach allows us to tailor solutions to your exact requirements, drawing on the expertise of our technical teams, liability and financial specialists, and local branch staff. With access to the best local knowledge and specialist policy and claims outcomes, we ensure all stakeholders' expectations are met with precision.