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Passionate, customer focused, delivering excellent service, attention to detail. These are the key attributes used to describe our team of enthusiastic Claims Technicians.

If this is you, then this could be the role you have been waiting for. You will work closely with customers, clients and Loss Adjusters to help drive the successful outcome of claims. Being organised will help you to be successful in the role - from appointing suppliers and contractors, to managing every stage of the claim while delivering excellent customer service.  

Whilst technical knowledge about the insurance industry is a nice to have, if you have a great attitude, and are passionate about customer service, McLarens has a place for you.

Though we are flexible with all locations, being in Wellington, Palmerston North, New Plymouth and Auckland is a bonus.

Empathic, customer focused, solutions oriented, organised, excellent verbal communication skills. These are the key attributes used to describe our vibrant, supportive team in the Customer Solutions Centre (CSC).

From the initial contact with the customer following an insurance claim, our CSC team liaises with all stakeholders such as suppliers, contractors, insurers and brokers to drive the claim to successful resolution for the customer.

Who would this role suit? Experience within the insurance industry is a nice to have, however a positive, solutions focused attitude, or background in customer service or hospitality will set you apart from the pack. Being tech savvy is essential.

Though we are flexible with all locations, being in Auckland, Palmerston North and Christchurch is a bonus.

If you are passionate about helping people, have an inquisitive mind and like a challenging and rewarding career, this could be the role you’ve been waiting for. 

If you have superior written and verbal communication skills and you are solutions focused, detail oriented and empathetic, we want to hear from you.

When the unexpected happens, a burglary, a flood, or property damage due to a natural disaster, our Loss Adjuster is there to guide customers through the insurance claims process. Basically they are our everyday superheroes, in someone else’s story.

Working on a portfolio of domestic insurance claims, where no two days are the same, our Loss Adjusters come from a variety of backgrounds. These include building/trades, police, investigations, project management and of course, the insurance industry.

McLarens has 26 locations around New Zealand which offers significant flexibility around desired home location.

Though we are flexible with all locations, being located in Auckland, Hamilton, Tauranga, Rotorua, New Plymouth, Napier, Palmerston North, Wellington, Christchurch and Dunedin is a bonus.

The newest division for McLarens and a standalone business in its own right, is Mode Projects Solutions.   

With a team of project managers, building consultants, architects and quantity surveyors, Mode offers full service building solutions, including reinstatement claims.

The key attribute for all our Mode team members is that they are customer and solutions focused. Our Mode team is constantly growing, and we are looking for building consultants around the country and team members who align with our vision of turning complexity into simplicity.

If you are an experienced specialist Loss Adjuster, with expertise in speciality lines of business and thrives in an environment where major and technically challenging losses is your daily bread, then we want to hear from you. 

Throughout New Zealand and the Pacific, our Specialist Services team is comprised of the most respected Loss Adjusters in the NZ insurance market and handle a variety of claims including liability, forensic accounting, business interruption, contract works and material damage.

We are always looking for new industry expertise and specialities to help grow and complement our team. Offering flexibility with 26 locations around New Zealand, please contact us for more details. 

Though we are flexible with all locations, being located in Auckland, Tauranga, Wellington, Christchurch, Dunedin is a bonus.

Are you an experienced specialist Loss Adjuster? Do you thrive in an environment where major and technically challenging losses are plentiful? Are you looking for a life style change?

If your answer is a resounding yes, join McLarens New Zealand, in the heart of the pacific.

Click here to find out more information about what New Zealand and McLarens can offer you.

What Makes Us Different

  • Incentive programme for all staff
  • Professional development
  • Company funded further/tertiary study
  • Birthday leave
  • Flexible working options
  • Wellness benefit
  • Group insurance programme
  • EAP Services
  • Staff tenure programme
  • Access to experts and worldwide opportunities as part of a 1500+ staff global company
  • And more importantly, join an industry recognised award winning business
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