Loss Adjustment
Back to Our ExpertiseQuality is at the heart of everything we do.
Throughout our extensive global network, our reputation for quality is built on the unrivalled expertise and local knowledge of our loss adjusters, who bring an average of 20 years’ experience to the job.
Delivering our exceptional loss adjusting service, we operate through a nationwide network of branches equipped with skilled, accredited loss adjusters spanning New Zealand.
Our national presence allows us to form strong local relationships with clients, customers, and suppliers, while also maintaining the scale and flexibility to support major events and clients operating across multiple regions.
We manage claims of all sizes across general, motor and marine lines. Our experienced team uses our innovative technology and shares industry knowledge across the company to ensure a consistent standard of service regardless of location. This includes the use of our ConnectMeLIVE technology, which enables virtual assessments to help progress claims faster when appropriate.
In the event of a catastrophe, the geographical spread of our team means we can provide an immediate and coordinated response supported by local knowledge. This is further reinforced by our Twenty4Seven service, giving customers immediate access to experienced claims professionals when they need it most. Many of our adjusters have hands-on experience in major catastrophe events across New Zealand, Australia and the Pacific Islands.
Our service is tailored to each client’s needs with bespoke service programmes, agreed service levels and customised reporting. We also provide regular compliance updates and, where required, offer full third-party administration, managing the entire claims process including payments, bordereaux and management reporting.
Experts in Complex Claims
Our Specialist Services team is the definitive solution for large and complex claims. Our team is one of the most qualified technical capabilities team throughout New Zealand and the world. This premium service gives you access to world-class expertise and the ability to strategically manage losses globally.
In addition to our wide-ranging technical expertise, we provide specialised liability and financial adjusting services, ensuring that your specific needs are met with the highest level of competence. Every team member has met strict requirements in terms of qualifications, experience, and skills, so you can be assured that your claim is in safe hands.
Our team approach allows us to tailor solutions to your exact requirements, drawing on the expertise of our technical teams, liability and financial specialists, and local branch staff. With access to the best local knowledge and specialist policy and claims outcomes, we ensure all stakeholders' expectations are met with precision.
No matter the size of the business or the complexity of the loss, McLarens has the expertise and depth of knowledge to respond effectively to all financial risk claims.
In today’s environment, losses often require input from a range of specialists. Our Financial Adjusting Services are led by dedicated experts with backgrounds in insolvency, auditing, management accounting, and litigation support.
We combine this commercial expertise with extensive experience managing insured losses and financial setbacks across the Asia Pacific region.
From the first notification of loss, our financial adjusters work closely with our property and liability teams to deliver prompt support, develop mitigation plans, and drive settlement strategies.
Appoint our team: financialclaim@mclarens.co.nz
We possess in-depth knowledge and expertise across various liability claims and diverse business sectors, encompassing manufacturing, professional bodies, construction, transportation, hospitality, energy, and retail.
Our primary focus is on insurance, complemented by services in litigation support for large self-insured corporations. Our insurance clientele spans the New Zealand market, extends into Australia for New Zealand exposures, and encompasses a broad array of international markets, including Lloyd's of London
Appoint our team: liabilityclaim@mclarens.co.nz