Technical Teams

No matter the size of the business or the complexity of the loss, McLarens possesses the expertise and depth of knowledge to deliver an effective response to all financial risk claims.

In today's landscape, losses often demand a diverse range of experts. Our Financial Adjusting Services consist of dedicated financial loss specialists with backgrounds in insolvency, auditing, management accounting, and litigation support.

Our team seamlessly blends this extensive commercial experience with years of managing a wide variety of insured losses and other financial setbacks throughout the Asia Pacific region.

From the initial notification of a loss, they collaborate seamlessly with our team of property and liability loss adjusters to provide immediate assistance in developing claims mitigation and settlement strategies.

Appoint our team: financialclaim@mclarens.co.nz

We possess in-depth knowledge and expertise across various liability claims and diverse business sectors, encompassing manufacturing, professional bodies, construction, transportation, hospitality, energy, and retail.

Our primary focus is on insurance, complemented by services in litigation support for large self-insured corporations. Our insurance clientele spans the New Zealand market, extends into Australia for New Zealand exposures, and encompasses a broad array of international markets, including Lloyd's of London

Appoint our team: liabilityclaim@mclarens.co.nz

Marine losses often come with their own specific and complex challenges, from locating and accessing damaged property to managing the differing interests of insurer, insured and manufacturer. 

With 15,000km of coastline in New Zealand, our experienced marine team is strategically located around the country and offer international, domestic, commercial marine and pleasure craft claims services. Our experience includes:

Our specialists understand the complexities associated with marine claims, including damage or loss to vessels, machinery and equipment as well as damage or loss to cargo at sea, land or waterways.

Pre-risk surveys are critical for underwriters and relied upon to understand the exposure to different types of risks when setting conditions of cover. We have the ability to provide pre-risk surveys for any classes of insurance, including pre and post marine cargo consignments, commercial property and cyber risks.

Appoint our team: marineclaims@mclarens.co.nz 

We provide an end-to-end motor claims solution, managing all aspects of the claims process, including first notification of loss, damage assessment, providing claims settlement recommendations, and taking recovery action against liable parties.

We offer a third-party administration function, managing the claims process end to end, which includes making payments, providing bordereaux, and other management information reporting. 

Our motor service is tailored to suit clients’ needs, with specific programs and service levels designed to suit all requirements. Where we provide regular service level compliance reporting, along with other reporting specific to client's needs. 

We respond to motor claims anywhere in New Zealand and provide virtual assessment opportunities through our ConnectMeLIVE technology to speed up the assessment process, where appropriate.

Our motor team have strong technical knowledge, qualifications and experience, with industry leading expertise in handling light motor, heavy motor, agricultural, horticultural and other machinery related claims. This is all underpinned with service standards and delivery that put the customer first at all times.