Five Years at the Top
We are thrilled to celebrate McLarens New Zealand being named Professional Services Firm of the Year at the 13th ANZIIF New Zealand Insurance Industry Awards. Receiving this recognition for the fifth consecutive year is a proud moment that highlights the expertise, dedication, and innovation of our entire team.
The awards ceremony, held last night at the Cordis Hotel in Auckland, was a wonderful celebration of excellence, innovation, and teamwork across the insurance industry.
Andrew Brooke accepted the award on behalf of McLarens and on this win he says, "Proud of our team for achieving Professional Services Firm of the Year for the fifth year running. An incredible result and testament to the dedication and commitment of our entire team."
Judges highlighted our "comprehensive submission" supported by extensive data, including an impressive internal promotion rate and strong engagement scores well above industry benchmarks.
Forward-Thinking Approach to Claims Management: Our innovative approach ensures fair and equitable outcomes for all claim participants. The Customer Portal and real-time performance dashboards deliver transparency and continuous improvement, helping our clients navigate complex claims with confidence.
Investment in People and Culture: We demonstrated a commitment to development opportunities and creating an environment that encourages a culture of empowerment and growth through our Employee Value Proposition. Judges highlighted our high internal promotion rates, strong engagement scores, and the team’s active contribution to industry thought leadership.
Community Impact and Industry Leadership: Our community initiatives, including the Day of Service and support for charities such as Ronald McDonald House, reflect the values we live by every day. Judges also recognised our leadership in advocating for independent adjusters and "proactive role in engaging with the FMA," to ensure the industry is prepared for times of catastrophe.
This milestone reflects the dedication and passion of every member of our team. This award belongs to everyone who contributes to our culture of technical excellence, integrity, and service. Congratulations to all the finalists and winners.
We look forward to another year of evolving, adapting, and delivering the expertise our industry relies on.