We are excited to introduce Jacque Chaplin as the newly appointed National Customer Solutions Manager. With this pivotal role, Jacque will spearhead initiatives aimed at enhancing service excellence, quality assurance, and staff training and development within the Customer Solutions Centre (CSC) team.
Jacque has been an indispensable member of the McLarens family since 2010, where she began her journey displaying her exceptional claim management and technical support skills. Her dedication and expertise have been evident throughout the years, earning her well-deserved recognition and numerous opportunities to display her knowledge and leadership capabilities.
On behalf of the entire McLarens team, we extend our warmest congratulations to Jacque as she embarks on this exciting new chapter in her career. The appointment not only underscores Jacque's capabilities but also reaffirms our commitment to nurturing talent from within our ranks.